Question 1
Statement: A manufacturing company is experiencing high employee turnover, leading to increased recruitment and training costs.
Course of Action:
I. An employee satisfaction survey should be conducted to identify pain points.
II. Competitive compensation packages and career development opportunities should be offered.
III. Exit interviews should be made mandatory to understand reasons for leaving.
IIII. All employees who resign should be given counter-offers to stay.
Action I diagnoses current employee concerns. Action II addresses common turnover causes proactively. Action III provides systematic feedback for improvement. Action IV is reactive and unsustainable - blanket counter-offers don't solve underlying issues and can create precedent problems. HR Best Practice: Diagnose (I) → Prevent (II) → Learn (III) is better than reactive retention (IV). Retention Strategy: Proactive systemic changes > Reactive individual interventions.